Name: Anker SOLIX F3800 + Smart Home Power Kit
Brand: Anker
SKU: B1790115
Availability: InStock

Question 1

Q1: What should I do when using a solar charger to charge Anker SOLIX F3800?

Accepted Answer

The solar input supports an 11-60V solar charger with an XT-60 connector. If you use an 11-15V solar charger, the current supports 10A max. When you use a 15-60V solar charger, the current supports 27A max (firmware 2.1.1+).

Question 2

Q2: Why is the power station not working after it hasn't been used for a long time?

Accepted Answer

If the power station is stored at a low capacity for a long time, lithium batteries will self-consume power which may lead to a quick discharge. This leads to poor conductivity and a reduced battery lifespan, resulting in poor battery performance.

Question 3

Q3: How should I store and maintain the power station?

Accepted Answer

To store your portable power station, make sure you have:
1. Turned off all outputs.
2. Store it in a cool and dry place.
3. Check the battery capacity each week. If it's below 30%, fully charge.
4. Charge the power station to 100% every 3 months.

Question 4

Q4: When recharging Anker SOLIX F3800 Portable Power Station with AC power, can I use its 240V outlet to charge other devices?

Accepted Answer

No, when Anker SOLIX F3800 is recharging with AC power, you can only use its 120V UPS outlet to charge other devices.

Question 5

Q5: How do I charge my electric vehicle?

Accepted Answer

Double-press the 240V power switch to activate EV mode charging, then you can recharge your EV.

Question 6

Q6: What is the maximum solar panel voltage for charging Anker SOLIX F3800 Portable Power Station?

Accepted Answer

The maximum open-circuit voltage of each solar input port is 60V. If you want to chain the solar panels in series, the total open-circuit voltage must not exceed 60V.

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