Name: Anker SOLIX C1000 Gen 2 Portable Power Station
Brand: Anker
SKU: A17633A1
Availability: InStock

Question 1

Can Anker SOLIX C1000 Gen 2's capacity be expanded?

Accepted Answer

C1000 Gen 2 delivers faster charging and higher output power. To improve portability by reducing weight and size, it does not include an expansion feature. For users who need expandable capacity, C1000 is recommended.

Question 2

Why does charging take over 49 minutes with UltraFast Charging on?

Accepted Answer

UltraFast Charging speed depends on the battery cell temperature. UltraFast Charging activates when the battery temperature is above 20 &deg;C (68 &deg;F). Charging at 0&ndash;20 &deg;C (32-68 &deg;F) will significantly reduce charging speed.

Question 3

What are the working modes of Anker SOLIX C1000 Gen 2?

Accepted Answer

C1000 Gen 2 has Standard and Time-of-Use (TOU) Modes. Standard Mode is ideal for everyday plug-and-play use, while TOU Mode automatically optimizes charging and discharging based on electricity price fluctuations, helping reduce energy costs.

Question 4

How to enable UltraFast Charging?

Accepted Answer

To enable UltraFast Charging, connect the AC charging cable to C1000 Gen 2's AC input port. Then in the Anker app, go to the product homepage and enable UltraFast Charging in the Input section. Use only when necessary to prolong the battery lifespan.

Question 5

Can Anker SOLIX C1000 Gen 2 be recharged via the grid and solar panels simultaneously?

Accepted Answer

Yes. C1000 Gen 2 can be charged via both the grid and solar panels simultaneously, with solar power prioritized and any remaining capacity supplied by AC charging.

Question 6

What battery does Anker SOLIX C1000 Gen 2 use?

Accepted Answer

C1000 Gen 2 is equipped with an LFP battery, which retains over 80% of battery capacity after 4,000 cycles, providing a long-lasting and reliable energy storage experience.

Question 7

Which Anker SOLIX C1000 Gen 2 AC output ports support UPS, and what is the switchover time?

Accepted Answer

All AC output ports on C1000 Gen 2 support UPS. In the event of a power outage, the system automatically switches to C1000 Gen 2 to keep your loads powered, with a switchover time of just 10 ms.

Question 8

Is Anker SOLIX C1000 Gen 2 waterproof?

Accepted Answer

No, C1000 Gen 2 is not waterproof. To avoid damage, please keep it away from water or humid environments.

Question 9

What are the basic specifications of Anker SOLIX C1000 Gen 2?

Accepted Answer

Capacity: 1,024Wh
Discharging Temperature: -4&deg;F - 104&deg;F / -20&deg;C - 40&deg;C
Charging Temperature: 32&deg;F - 104&deg;F / 0&deg;C - 40&deg;C
Dimensions: 15.12 &times; 8.19 &times; 9.61&Prime; / 384 &times; 208 &times; 244 mm
Net Weight: 24.9 lb / 11.3 kg

Question 10

Can Anker SOLIX C1000 Gen 2 be connected with Anker SOLIX BP1000?

Accepted Answer

No, C1000 Gen 2 cannot be connected with Anker SOLIX BP1000.

Question 11

Can Anker SOLIX C1000 Gen 2 be connected with a third-party expansion battery?

Accepted Answer

No, C1000 Gen 2 does not support third-party expansion batteries.

Question 12

How should I store and maintain Anker SOLIX C1000 Gen 2?

Accepted Answer

1. Turn off all outputs when not in use to prevent battery drain.
2. Store it in a cool, dry place.
3. Fully recharge to 100% every three months to maintain optimal battery health.

Question 13

Can Fast Charging Plan and Storm Guard be enabled simultaneously?

Accepted Answer

Yes. Both working modes can be enabled at the same time. If their schedules overlap, the system prioritizes Storm Guard. Once Storm Guard ends, it switches back to Fast Charging Plan.

Question 14

How do I reset Anker SOLIX C1000 Gen 2?

Accepted Answer

There are three ways to reset your C1000 Gen 2:
1. Use the reset hole: Press the reset hole with a paper pin for one second.
2. Factory reset in the app: Log in to the Anker app and tap Factory Reset.
3. Reset Bluetooth or Wi-Fi: When C1000 Gen 2 is powered off, press and hold the main power button for 7 seconds.

Question 15

How do I set TOU Mode?

Accepted Answer

To set TOU mode, start by defining durations for the different peak levels:
Peak: During peak hours, the system draws power from the battery first and switches to the grid once the battery is depleted.
Mid-Peak: During mid-peak hours, the grid powers the load but does not charge your power station.
Off-Peak: During off-peak hours, the grid powers the load and charges your power station simultaneously.

Question 16

Why is the output power not being displayed on Anker SOLIX C1000 Gen 2's LCD screen?

Accepted Answer

Due to the accuracy limits of AC power measurement, the LCD screen will not display output power when the AC output is below 15W.

Question 17

Why is UltraFast Charging not working?

Accepted Answer

UltraFast Charging stops working in the following cases:
1. Time‑of‑Use (TOU) Mode is enabled. TOU and UltraFast Charging cannot be used at the same time. If TOU is on, UltraFast Charging wil be unavailable.
2. The AC charging cable is unplugged or reconnected. If the cable is unplugged, or unplugged and then plugged back in, UltraFast Charging will automatically be disabled.

Question 18

Why is the solar input power lower than expected?

Accepted Answer

If your solar input power is low, please ensure that there is sufficient sunlight and that your panels are positioned correctly, facing the sun. If the issue persists, please contact your solar panel manufacturer for further assistance.

Question 19

What is SurgePad?

Accepted Answer

C1000 Gen 2 has an AC output of 2,000W. With SurgePad, it allows devices up to 2,400W, making it ideal for heating appliances such as heaters and electric kettles. However, it is not recommended for motor-driven appliances, such as refrigerators and air conditioners.

Question 20

Does Anker SOLIX C1000 Gen 2 need activation before its first use?

Accepted Answer

No, C1000 Gen 2 does not require activation. Simply press and hold the power button for 3 seconds to turn it on and start using it.

Anker SOLIX C1000 Gen 2 Portable Power Station

Anker SOLIX C1000 Gen 2 Portable Power Station

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Choose Solar Power

Back to 100% in Just 49 Min

Power That Lasts a Decade

Power What Matters Every Day

What's in the Box

Experience the Difference with C1000 Gen 2

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