Anker SOLIX
Solarbank 4 E5000 Pro

Yes. Solarbank 4 E5000 Pro is fully compatible with third-party solar systems. It can intelligently detect surplus solar generation and quickly store it in the battery at a maximum charging power of 2,500W.

App Setup

During the initial setup or daily use, simply go to the "System Configuration" page in the Anker App and check the option "A third-party PV system has been installed in my home."

PV Generation Monitoring and Hardware Configuration Recommendations

For more precise PV generation monitoring and surplus energy management, we strongly recommend pairing it with Anker Smart Meter and current transformers (PV / ESS CTs). The specific hardware configuration depends on your household's grid type:

- Single-Phase Households (with Single-Phase Smart Meter): The single-phase smart meter comes standard with two independent CTs. You can use one to monitor the incoming grid power, and the other to monitor the circuit where the third-party solar system is connected.

- Three-Phase Households (with Three-Phase Smart Meter): The three-phase smart meter comes standard with a 3-in-1 CT bundle designed exclusively for monitoring the grid supply phases. It does not include dedicated CTs for monitoring third-party solar generation. To accurately monitor your third-party PV generation data, you will need to purchase additional sub-circuit CTs separately.

The grid-connected power generation and solar self-consumption features of Solarbank 4 E5000 Pro are not bound to any specific electricity supplier. The device can seamlessly connect to any Distribution Network Operator (DNO) in the UK for normal use.

The mention of "compatible with Octopus" specifically refers to the device's smart cost-saving feature for TOU tariffs, which automatically charges the battery during low-rate off-peak periods and prioritises discharging during high-rate peak periods to maximise your electricity savings.

This feature is not limited to Octopus. It is widely compatible with over 870 UK electricity suppliers, including British Gas, E.ON Next, OVO Energy, EDF Energy, and ScottishPower. As long as your supplier offers a TOU tariff, the device will fully support it.

In the UK, Anker SOLIX Solarbank 4 E5000 Pro is compatible with the following smart meters:

Anker SOLIX Smart Meters:
Anker SOLIX Smart Meter (A17X7)
Anker SOLIX Smart Meter Gen 2

Third-Party Meters:
Everhome Meter (Eco Tracker IR)

Anker SOLIX Solarbank 4 E5000 Pro is a battery energy storage system. The hardware supports plug-in functionality, and an AC supply cable is included as standard. Anker SOLIX will assess the suitability of plug-in installation in the UK as and when updated industry regulations and BSI product standards are introduced.

In the interim, installation must be carried out by a Part P-registered electrician. The system is supplied with hardwiring terminals as standard to meet this requirement.

Anker SOLIX Solarbank 4 E5000 Pro can be used without a smart meter. However, in this configuration, household load monitoring is unavailable, and advanced energy management features are restricted. Only Custom Mode is available for charge and discharge control, and the anti-backflow (zero-export) functionality is not supported.

When used with a smart meter, the system can access household load data and enable advanced energy management modes, including Smart Mode, Self-Consumption Mode, Time-of-Use (TOU) Mode, and Dynamic Tariff Mode, to maximise energy savings. Anti-backflow functionality is also supported.

The normal operating temperature range for Solarbank 4 E5000 Pro is -20°C to 55°C. When the device detects an abnormal temperature, the system automatically triggers a temperature protection mechanism. Safety under abnormal temperature conditions is maintained through the following 7-layer electrical protection system:

1. Cell Safety: Ceramic-coated separators within each cell prevent internal short circuits at elevated temperatures.

2. Thermal Isolation: Aerogel insulation pads are placed between cells to prevent thermal runaway propagation.

3. Electrical Safety: In the event of an overcurrent or short circuit, the system automatically isolates the circuit to prevent circuit burnout and battery pack fires.

4. System Safety: Multi-fault monitoring prevents issues such as overcharging and overdischarging, whilst AI algorithms proactively identify anomalies and issue early warnings.

5. Hazard Isolation Safety: An anti-thermal runaway design ensures no open flames and prevents propagation between battery packs. Conformal coating on circuit boards prevents condensation and avoids short circuits caused by potential electrolyte leakage during thermal runaway.

6. Emergency Pressure Relief Safety: In the event of cell thermal runaway, oxygen is rapidly discharged to prevent combustion. Once discharging is complete, the pressure relief valve closes automatically to prevent oxygen from re-entering and causing reignition.

7. Structural Safety: The device features an IP66-rated waterproof enclosure. Additionally, the base of the battery pack incorporates an anti-corrosion design to ensure that any potential electrolyte leakage does not cause corrosion of the battery assembly.

For optimal and safe operation, install the system in a well-ventilated location where the ambient temperature remains within the permissible operating range of -20°C to 55°C.

Smart Mode integrates three major data sources: historical power generation and consumption data, real-time weather forecasts, and dynamic electricity pricing. Using AI algorithms, it accurately predicts solar generation, household energy demand, and electricity price fluctuations over a 24-hour horizon to automatically generate an optimised charge and discharge schedule.

1. For Fixed-Rate Tariffs
During periods of surplus solar generation or negative electricity prices, Smart Mode can automatically turn on controllable loads (via the Smart Load Port) to maximise solar self-consumption and take full advantage of negative pricing.

2. For TOU (Time-of-Use) or Dynamic Tariffs
In addition to utilising surplus solar generation and negative electricity prices, if solar generation is insufficient, Smart Mode can charge the battery during low-rate off-peak periods and discharge it during peak high-rate peak periods to reduce your electricity costs. Furthermore, if you are enrolled in a grid-export (feed-in) plan, Smart Mode supports exporting stored energy to the grid during the most profitable periods, helping you maximise your revenue.

Yes. Solarbank 4 E5000 Pro has successfully completed G98 certification and is officially listed.

Yes. Solarbank 4 E5000 Pro features a built-in Uninterruptible Power Supply (UPS) function to power your essential devices during a power cut.

When a power cut occurs, the system automatically switches to Off-Grid Mode within 10 ms. It provides up to 2,500W of uninterrupted power to critical loads connected to its dedicated off-grid port. Once grid power is restored, the system automatically reverts to its normal operating mode without manual intervention.

Please note:
- Backup power is available only to loads connected to the designated off-grid port.

- Actual backup duration depends on the battery's state of charge and the total demand of the connected loads.

- Switchover performance may vary depending on the connected load type and characteristics.

No. In the UK, installation must be carried out by an electrician holding Part P registration and the product is fitted with hard-wiring terminals as standard. However, this product is designed to support plug-in installation, and once the relevant UK regulations and BSI product standards come into effect for plug-in systems, Anker will provider further installation guidance to customers.