We've partnered with professional installation networks to deliver a seamless, worry-free experience from purchase to power-on.
Step 1: Get Started
Add the installation service to get started.
⚠️ Note:
Installation services are provided by licensed, independent electricians partnered with Anker SOLIX.
Step 2: Electrician Matching and Initial Contact
1. Our installation partner will connect you with a pre-screened professional electrician (within 1 - 2 business days in most areas).
2. The electrician will introduce themselves and confirm project details.
3. Discuss and finalize your home's electrical setup with you.
4. Schedule next steps based on your availability.
⚠️ Note:
For permit requirements and any related fees, please coordinate directly with the electrician.
Step 3: In-Person or Virtual Assessment and Transparent Quotation
1. Review electrical panel capacity, system layout, wiring routes, and any additional materials required.
2. Confirm permit requirements.
3. If additional work is required, you'll receive a clear, itemized quote reviewed by our installation partner for fairness. Work proceeds only with your approval—no hidden fees or surprises.
Step 4: Professional Installation
1. Installation is typically completed within half a day.
2. The electrician will provide all approved materials and install Anker SOLIX Power Dock or Anker SOLIX Inlet Box.
3. Ensure full code compliance and coordinate inspections, if required.
Step 5: Quality Verification and Handover
1. Our installation partner will verify work quality before releasing final payment.
2. Handover commences once system initialization is completed.
3. A basic walkthrough of app functionality is provided.
Why Choose SOLIX Installation Service?
FAQ
1. What does the installation service fee include?
The fee covers professional labor, electrician coordination, quote review, and quality verification. Additional costs for materials (breakers, wiring, conduits, subpanels, etc.), permits, and other site-specific work are quoted separately after your home assessment and require your approval before work begins.
Installation services are provided by licensed, independent electricians partnered with Anker SOLIX.
2. Does my installation include a permit?
Permit fees and permit application services are not included in the standard installation package. For AHJ permits, utility company requirements, and any other regulatory or city code-related needs, please coordinate directly with your electrician, who will provide guidance on the process and associated charges.
3. Who will be installing my Anker SOLIX Power Dock or Anker SOLIX Inlet Box?
Your system will be installed by a licensed, insured electrician from our professional partner network. All electricians are pre-screened and trained on Anker SOLIX installation best practices. Anker SOLIX is not a licensed contractor and is not a party to the installation service contract, which is directly between you and the licensed electrician.
4. How long does the installation take?
Most installations are typically completed in about half a day, depending on your home's electrical configuration. Your electrician will provide a timeline estimate before the installation.
5. What if I need additional electrical work?
If your home requires additional work (main service upgrade, subpanel upgrade, etc.), your electrician will provide a detailed quote for approval before proceeding. All additional costs are transparent and reviewed for fairness.
6. Is the installation service available in my area?
Our installation service is currently available in most major metropolitan areas across the United States. However, if you choose to hire your own electrician, we will also provide technical support for the installation.
7. Can I get a refund on the installation service fee?
The installation service fee is fully refundable before work begins. Once the electrician starts installation, the fee is non-refundable, except as required by applicable law.
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