Name: Anker SOLIX Balcony Solar Power System
Brand: Anker
SKU: B514341F-EU-HES
Availability: InStock

Question 1

How does the entire Solarbank 2 E1600 Pro/Plus system work?

Accepted Answer

The system priority is to first use PV, then battery, and finally grid power. After PV power meets home load and battery charging demands, surplus power is sent to the grid. There are 3 modes to choose from: Self-Consumption, Custom, and Smart Plug.

Question 2

Does Solarbank 2 E1600 Pro/Plus need to be connected to a Wi-Fi network and the Anker app?

Accepted Answer

You need to use the Anker app to adjust the output of Solarbank 2 E1600 Pro/Plus from the default 200W.
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To check status remotely and to connect to Anker SOLIX Smart Meter and Smart Plug, you need to connect to a Wi-Fi network.

Question 3

Can I run solar/photovoltaic panels and battery supply power concurrently with Solarbank 2 E1600 Pro/Plus?

Accepted Answer

Yes, PV panels and Solarbank 2 E1600 Pro/Plus supply power simultaneously.
On-Grid: Total power is based on the set max output.
Off-Grid: The Pro version supplies up to 1000W; the Plus version does not have output, but PV panels charge the battery.

Question 4

What should I do before shutting down Solarbank for winter?

Accepted Answer

We recommend charging Solarbank's battery to at least 80% before shutting it down.

Question 5

What happens when my Solarbank 2 Pro/Plus is fully charged?

Accepted Answer

When Solarbank 2 Pro/Plus is 100% charged, excess power produced by the panels is sent to your home.
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If surplus electricity cannot be stored or used by your home, it is sent to the grid.
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Note that in Self-Consumption mode, if you have another PV system and its power output to the grid exceeds Solarbank 2's maximum output, Solarbank 2 will stop outputting power.
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If you require Solarabnk 2 to continue outputting power, switch to Custom mode.

Question 6

What precautions should be taken before installing/adding expansion batteries to Solarbank 2 E1600 Pro/Plus?

Accepted Answer

Before installing expansion batteries, power off Solarbank 2 E1600 Pro/Plus. This protects you and the product. Installing batteries with Solarbank 2 E1600 activated can damage the product and is not covered by warranty.

Question 7

How do Solarbank 2 E1600 Pro/Plus and expansion battery packs charge and discharge?

Accepted Answer

Solarbank 2 E1600 Pro/Plus and expansion battery packs work together to dynamically adjust charging and discharging. This may cause slight differences in battery SOC, which is normal.

Question 8

Does Solarbank 2 E1600 Pro/Plus (A17C1/A17C3) work with Solarbank E1600 (A17C0)?

Accepted Answer

Not yet, but we'll release an update soon to use Solarbank E1600 as an expansion battery for Solarbank 2 E1600 Pro/Plus.

Question 9

For extended capacity, can I connect Solarbank E1600 to an expansion battery for Solarbank 2 E1600 Pro/Plus?

Accepted Answer

No. If you require more capacity, connect two Solarbank E1600s to the same Anker SOLIX MI80 Microinverter.

Question 10

Can I use a cable to connect Solarbank 2 E1600 Pro/Plus and a battery?

Accepted Answer

No, you can only increase capacity by installing batteries. Stack up to five batteries for 9600Wh.

Question 11

If the internal inverter of Solarbank 2 E1600 Pro/Plus has a fault, can I use an external inverter to correct it?

Accepted Answer

No.

Question 12

Can Solarbank 2 E1600 Pro/Plus work with only 1, 2, or 3 MPPTs connected?

Accepted Answer

Yes, but in this setup, you can only connect each MPPT to one solar panel, not two in a series. This setup does not support connecting a 2-channel MPPT to the same solar panel.

Question 13

What are the lowest reserved battery power percentages for Solarbank 2 E1600 Pro/Plus with expansion batteries?

Accepted Answer

Choose between 10% or 5%. After discharging to the reserved power level, the battery stops discharging, but remains on in Standby mode. In this mode, SOC will decrease about 1% every 24 hours.

Question 14

Can I incorporate Solarbank 2 E1600 Pro/Plus energy data into my smart home app, like IoBroker/Home Assistant?

Accepted Answer

No, Solarbank 2 E1600 Pro/Plus only works with the Anker app and is not compatible with third-party software.

Question 15

How does the heating film work?

Accepted Answer

If there is solar input and the battery temperature drops below 10&deg;C, the system activates the heating film. The film stops working once the battery temperature reaches 15&deg;C.

Question 16

If a balcony solar/PV system is connected to one phase of a three-phase system, can I supply power to the other two phases?

Accepted Answer

No, a balcony solar system only supplies power to the phase it's connected to. Excess generated power can be fed into the grid, which may offset power consumption of the other two phases.

Question 17

Why do my solar panels have the same arrangement, but the power of each MPPT is different?

Accepted Answer

This is normal because power distribution between MPPTs is random. You may notice significant differences in your system. The maximum power for single MPPT connected to Solarbank 2 E1600 Pro/Plus is 600W.

Question 18

Can I install Solarbank 2 E1600 Pro/Plus near flammable materials?

Accepted Answer

No, do not place Solarbank 2 E1600 Pro/Plus in an area exposed to direct sunlight, fire sources, or corrosive materials. Also, make sure the installation site is protected from hazards like flooding.

Question 19

Can Solarbank 2 Pro/Plus control the combined power of a smart meter and smart plug?

Accepted Answer

No, Solarbank 2 Pro/Plus cannot control combined power. The smart meter tracks total power usage, including the smart plug. If they are on different branches, only devices connected to the Solarbank 2 branch can use its power.

Question 20

What is the maximum power output of Solarbank 2 Pro's socket?

Accepted Answer

Solarbank 2 Pro's integrated socket delivers up to 1000W depending on the input.
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During outages, the socket provides up to 1000W as long as Solarbank 2 Pro's power level is above the reserved power level (5% or 10%).

Question 21

Are microinverters required to use Solarbank 2 Pro?

Accepted Answer

Solarbank 2 Pro does not require a microinverter. A microinverter is already incorporated into its all-in-one design that also includes a photovoltaic controller and energy storage battery pack.

Question 22

How does a smart meter help Solarbank 2 Pro achieve zero energy waste?

Accepted Answer

The smart meter detects the total household electricity consumption, which lets Solarbank 2 Pro continually adjust output power. It's real-time and precise electrical discharge for your home, helping you achieve efficient energy use without waste.

Question 23

How does Solarbank 2 E1600 Pro differ from Solarbank E1600 ?

Accepted Answer

1. Solarbank E1600 needs to be paired with a microinverter, but Solarbank 2 E1600 Pro has a built-in microinverter.
2. Solarbank 2 E1600 Pro supports up to five expansion batteries for up to 9600Wh capacity.

Question 24

Can I set up a dual system with Solarbank 2 E1600 Pro like Solarbank E1600 ?

Accepted Answer

Solarbank 2 Pro does not require 2 parallel units for expansion. Stack up to 5 batteries to increase capacity to 9600Wh. Note: Solarbank 2 Pro operates by itself and cannot be added to an old Solarbank system. The Anker app controls both separately.