FAQ
Q1: How do I use a solar charger to charge Anker SOLIX C1000?
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Use an 11-60V solar charger with an XT-60 connector.
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For 11-32V, the supported current is 10A max.
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For 32-60V, the supported current is 12.5A max.
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For best compatibility, use these Anker solar panel series: 625, 531, or PS400.
Q2: How should I store and maintain the power station?
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Turn off all outputs when not in use to avoid battery power loss.
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Store in a dry and cool area.
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Check battery capacity each week. If the battery level is below 30%, charge to 100%. Fully charge once every 3 months.
Q3: How do I use the Anker app?
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Connect to a network before using the app for the first time.
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After connecting to a network, connect the power station to off-grid devices via Wi-Fi or Bluetooth.
Q4: Can I recharge Anker SOLIX C1000 using AC and DC input simultaneously?
This is not possible. AC input is prioritized if both AC and DC inputs are connected. When AC recharging ends, Anker SOLIX C1000 switches to DC recharging automatically.
Q5: How many UL certifications has Anker SOLIX C1000 received from SGS?
Four. Anker SOLIX C1000 is certified by SGS in accordance with UL 1012, UL 1778, UL 1973, and UL 60730.
Q6: How do I activate SurgePad™ on Anker SOLIX C1000？
SurgePad™ activates when total output exceeds rate output.
Heat-generating devices work best. SurgePad™ does not support precision instruments and other devices with voltage protection or a strict voltage requirement.
Q7: Why can't the car charger port charge my device less than 120W?
Sometimes, overload protection is triggered. To avoid this, insert your device into the car charging port, and then activate the car charging switch to start charging.
Q8: Is the BP1000 compatible with other power stations?
The BP1000 is only compatible with the C1000 and cannot be used with other power stations. Similarly, the C1000 can only be expanded using the BP1000 and is not compatible with other batteries like BP3800, BP2000, or BP2600.